FAQ’S
IT is in the nature of man to be inquisitive. At JIMBOOMBA CAMPER TRAILERS, we respect and understand this, so we are here to answer any question you may have before your purchase, when you have ordered and even long after you have taken delivery of one of our trailers. We are here to support you and your trailer. To that end, we have put together some of the most frequently Asked Questions. This does not mean we do not encourage you to give us a call or drop in to our showroom, it means that we want to give you some answers right now
Where is Jimboomba Camper Trailers?
WE are located at 86-89 Anders Street, Jimboomba, just turn left at the Shell Service Station. Approximately 49km south of Brisbane, which should be approximately a 40 minute drive
Why build only Aluminium Trailers?
THE Australian climate is a harsh environment for steel. With such a big population living along our extremely humid coastline, rust is a killer that truly takes its toll. No matter how much you galvanise, zinc coat, powder coat or paint a steel trailer, it is susceptible to rust as the coating wears away from the steel. Our ALUMINIUM trailers are a go anywhere trailer – from Caravan Park, to the beach and beyond the Black Stump, we want to ensure that you get many more years out of one of our aluminium trailers, than you will get out of one of our competitors steel trailers.
Are your trailers Australian made?
Absolutely, all our trailers and components are built on site in our Jimboomba factory. We start from a flat sheet of Aluminium to the end product ready for delivery, right before your eyes.
Why have I never seen Jimboomba Camper Trailers at a Caravan or Camping Show?
OUR business has grown by word of mouth through our many happy clients, who have passed on their experiences of our excellent quality and workmanship, as well as customer service, to friends, family and neighbours. We will however be gradually attending shows as we can around the country to ensure we are assisting you to see our quality trailers.
You have an excellent range, but can I alter the specifications?
OF course. We deliver a range that our experience has shown; best fits our clients’ needs. We understand, and indeed encourage, as clients will change some or many of the standard trailer specifications. Our team thrives on the challenge customized work brings to its work-day, as opposed to building trailers to the same formula, day in, day out.
As a matter of fact, we will even make changes to your trailer after you take delivery.
Do I get a warranty when I buy a Jimboomba Camper Trailer?
As our valued client, you get 2 year Structural Warranty on your trailer and 12 months standard Warranty on Canvas. As with any quality product, there are some terms and conditions.
Why should I buy Jimboomba Camper Trailers?
BECAUSE we treat you as the most important person to walk through our door. Together with our excellent levels of sales and service, we will deliver to you, our client, the best quality trailer that can be physically produced by any manufacturer. We also pride ourselves in specializing in Aluminium and custom work so you get the trailer you want.
IF you have any more questions, please do not hesitate to contact us. We would be more than happy to help you out with everything from advice to designing and purchasing your new trailer, to accessories to make each camping trip a delight for all. Open the Contact Page.